In order to reset a user password, there are two options.
The first is completed by logging in from www.bidsync.com:
Once logged in, from the right side still, continue to the Person icon from the main four to go into the account section:
From the sub-menu, select the Star icon for Account Settings:
On the left, there is an Edit option to change the password:
The second option is typical for a lost or forgotten password.
As indicated above, first go to the Sign In link and instead of logging in, select Forgot Your Password? to begin the process on the credentials:
From here, enter in the email address used to register an account and an email will be set with a password reset link:
Click the link in the email to get to the password reset page. Enter it twice following the password guidelines: