How do I reset my password?

If a user needs to recover either their username or password, they can do so by following the instructions below:

To reset a password:

1. From the login page, click the Forgot passwor? link

   

2. Enter the username and zip code and click continue

   

3. A confirmation page will display letting the user know that the password has been reset on their account, the temporary password will be sent to the user's email address on file

   

To recover the username on the account, follow the instructions below:

1. From the login page, click the Forgot username? link

   

2. Enter in the email address and zip code and click Continue
3. A confirmation email will be sent to the user's email address on file containing the username on the account.