If a user needs to recover either their username or password, they can do so by following the instructions below:
To reset a password:
- From the login page, click the Forgot password? link:
- Enter the username and zip code and click continue:
- A confirmation page will display letting the user know that the password has been reset on their account, the temporary password will be sent to the user's email address on file:
To recover the username on the account, follow the instructions below:
- From the login page, click the Forgot username? link:
- Enter in the email address and zip code and click Continue.
- A confirmation email will be sent to the user's email address on file containing the username reminder for the account.